Made to Order: All of our products are handcrafted to order by us, please allow us 4-6 weeks to fulfill your order. This time does not include shipping!
-Shipping: All goods ship via First Class & US Priority Mail and should arrive within 2-5 business days of shipping date but of course can vary during busy holiday seasons. We will notify you as soon as your goods ship out!!
We are absolutely not responsible for lost or stolen goods!!
International Orders: At the moment we only ship via international priority mail to ensure the best possible delivery, tracking and insurance.
-Returns & Exchanges: We work hard to make well crafted products, every single item is handcrafted to order therefore we currently DO NOT accept returns. If for some reason you are not satisfied with your item/s due to an unnoticed physical defect you may return your item/s within 14 days of placing your order in original packaging for an even exchange. Customer responsible for all shipping costs. Shoes must be returned unworn and without blemishes please. If returned shoes are not in good condition we reserve the right to give no exchange, and will contact you in order to communicate such information. We absolutely do not accept returns on any custom made shoes due to the fact that they are made custom to customers request and cannot be restocked.
Please make sure your order is accurate!!
-Safety note: Children should never be left alone with anything that could potentially be swallowed, such as lacing and such. We are not liable for any child left unsupervised, please take precaution.
** Sizing & Proper Measuring: For ordering purposes and the most accurate sizing, please measure your little one’s foot prior to placing your order. Have your babe stand on a piece of paper (if walking) barefoot or wearing tights or socks (however your babe will be wearing his/her shoes!) and trace all the way around. Measure from point of longest toe all the way to heel. Add 1/8-1/4 inch to total and choose size closest to your total. If baby is still not walking place foot on paper against something firm and follow the above instructions.
Soft Soles- Crawlers & New Walkers
Hard Soles- Experienced Walkers
Size 4: 4.75" Approx. 9-12 Months
Size 5: 5.25" Approx. 12-18 Months
Size 6: 5.5" Approx. 18-24 Months
Size 7: 5.75" Approx. 24+ Months
Size 8: 6.25" Approx. 2T/3T Months
Size 9: 6.5" Approx. 3T